First time clients:

 

An electronic intake and informed consent will be emailed with confirmation of your first appointment. Please be sure it is completed prior to appointment; or arrive 10-minutes earlier for the paper version to save us time.

 

 

Lateness:

 

Appointments are booked back-to- back and most likely will not be able to accommodate over-time with respect to the following client. Please be on time.

 

 

Cancellations:

 

Less than 24-hours notice or "No Shows" will be charged full price of the scheduled service. A package session will be forfeited. If you are pregnant and can't make the appointment due to labor, the session can be used as a gift certificate for a postnatal massage.

 

 

Refunds:

 

Due to the nature of our business, we do not offer full or partial refunds for massage services or gift certificates.

 

 

Conduct:

 

Our services are therapeutic and strictly non-sexual. We reserve the right to refuse or discontinue service at any time, for any reason, in an effort to ensure the safety of our clients and ourselves.

 

 

It is important to understand that we do not diagnose clients. When appropriate, we will make referrals when we feel you may benefit from a particular expertise.

 

Please Note Our Policies

 37 W. 20th St., Suite 806, New York, NY 10011 I Ph: (646) 801-8063

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